Zásady pro doručování
Last updated: July 8, 2026
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding U.S. federal holidays). Orders placed on weekends or holidays will begin processing the next business day. You will receive a shipping confirmation email with tracking information once your order has shipped.
Domestic Shipping (United States)
| Shipping Method | Estimated Delivery | Rate |
|---|---|---|
| Standard Shipping | 3–7 business days | $6.00 |
| Standard Shipping | 3–7 business days | Free (on qualifying orders) |
| Express Shipping | 2–3 business days | From $10.00 |
Free standard shipping is available on orders that meet our minimum order threshold. The qualifying amount will be displayed at checkout.
International Shipping
We ship to select countries worldwide. Estimated delivery times are in addition to processing time.
| Region | Countries | Estimated Delivery | Rate |
|---|---|---|---|
| Canada | Canada | 7–14 business days | From $10.00 USD |
| United Kingdom | United Kingdom | 7–14 business days | From £6.00 GBP |
| Europe | Austria, Czech Republic, Finland, France, Germany, Italy, Netherlands, Poland, Romania, Spain, Sweden, Switzerland | 7–14 business days | From €12.00 EUR |
| LATAM | Argentina, Chile, Colombia, Dominican Republic, El Salvador, Mexico, Peru, Uruguay | 7–14 business days | From $10.00 USD |
| Asia & Oceania | Australia, Hong Kong, New Zealand, Singapore, United Arab Emirates | 3–12 business days | From $20.00 USD |
We also ship to many countries not listed above. Shipping rates and availability for unlisted destinations will be calculated at checkout.
Customs, Duties & Taxes
All applicable import duties, taxes, and customs fees are covered by Avanelle. We ship on a Delivered Duty Paid (DDP) basis to all international destinations — meaning there are no surprise charges upon delivery. The price you pay at checkout is the final price, inclusive of all customs and import costs.
Order Tracking
Once your order ships, you will receive an email with a tracking number. Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery window, please first check your tracking information. If your package appears lost or significantly delayed, contact us at hello @ avanellelab . com and we will work with the carrier to resolve the issue.
Incorrect Address
Please ensure your shipping address is correct at the time of purchase. Avanelle is not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us immediately at hello @ avanellelab . com — we can only make changes before the order has been fulfilled.
The DDP section is now a strong trust signal — that's a meaningful differentiator for international customers. Once you've added your support email, paste this into the editor and you're good to go!
